Remote education research: what to evaluate and why is it so important?

7 minutes to read

Education was one of the sectors most affected by the new coronavirus pandemic. To keep working, schools had no choice but to adopt online education – in some cases, in an improvised way, with few resources and the common inexperience of professionals when dealing with new technologies and innovation.

On the other hand, online activities are unlikely to cease to be used in the post-pandemic period because they meet the trends in education in the 21st century, arising mainly from the digital transformation.

As every phase of wide-ranging changes needs to be carried out with caution and planning, listening to feedback from the school community (students, teachers, parents, etc.) is important so that the direction and coordination of the educational institution can build pedagogical activities in the pandemic that really contribute to the training of students.

So, in this post, we’ll talk about research on remote education and why you should consider it as part of your educational process!

What you will find in this article:

What is the importance of evaluating remote education?

Even before the pandemic, digital resources were positioned as an additional tool for teaching, although the Common National Curriculum Base (BNCC) addresses the need for the inclusion of Digital Information and Communication Technologies (TDICs) in the school context.

It turns out that the surprise of the pandemic required emergency pedagogical policies and gave schools little time, not only to adapt, but mainly to build a digital culture with students and their families.

For this reason, research on remote education aims to strengthen communication between the family, teachers and school, so that the pedagogical work is carried out in a more solid way and capable of favoring the student’s role.

From the point of view of school management, this interaction proposes to give a voice to the actors directly involved in the daily routine of remote education and to listen to their opinions, criticisms and suggestions. At the same time, promoting changes based on these considerations allows improving the service provided, as well as stimulating confidence in the role of the school.

What do you need to know about research on remote education?

In the following topics, we have separated some important points to be considered in research on remote education. Check out!

How it works

The best way to conduct a remote education survey is to address technical, pedagogical and institutional issues, taking into account the individual needs of each group of students.

The answers made it possible to understand macro issues – such as information about the school’s attitude towards remote education and the quality of the tools and technologies used – and specific to the levels of education.

In addition, you need to plan your research so that the rate of return is high. To do this, create a questionnaire that is easy to complete and very objective, using a strategy that provides real data.

What to evaluate

Here are the main topics to be evaluated through research on remote education:

  • Activities and classes: how efficient are the proposed activities, live broadcasts and video classes?
  • Communication with the school: how efficient are the communication channels available for contact with teachers and the school itself?
  • Pedagogical monitoring: how is the quality of the pedagogical monitoring and attendance control in online classes?
  • Schedule: does the schedule of classes respect the curriculum and have predetermined times?
  • Effectiveness: are the skills provided for in the pedagogical project being well developed with the resources of online classes?
  • Functionality: do the features of the available resources allow easy access to content and high performance in the expected skills?
  • Assessment tools: Are assessment techniques and tools satisfactory?
  • Teaching materials: do teaching materials that complement online activities contribute to learning?
  • Teacher guidance: can students receive the necessary attention from teachers?
  • Planning: how did the school adapt its Pedagogical Political Project (PPP) to remote education in the pandemic?
  • Lesson plan: does the current lesson plan facilitate student and parent adherence?
  • Digital resources: is there a variety of digital resources available (video lessons, exercises, tests, forums, games, communication channels)?

How to elaborate

To apply your research on remote education, the most recommended methodology is NPS (Net Promoter Score), created by American business strategist Fred Reichheld. In addition to allowing the knowledge of concrete data, this is a tool widely used by the marketing area in customer satisfaction and loyalty surveys, and established by Harvard University (United States).

For each question you ask, use a school from 0 to 10, being that:

  • 0 to 6 = dissatisfaction;
  • 7 or 8 = neutrality;
  • 9 or 10 = satisfaction.

The satisfaction index is calculated by subtracting the percentage of dissatisfaction by the percentage of satisfaction for each answer. With this, it is possible to identify positive points that need improvement.

The steps to build your research, based on the NPS, are:

  • correctly define the objectives – what is the school’s intention with the results;
  • align each issue to the objectives, precisely;
  • having assertiveness in communicating with parents;
  • maintain the participant’s confidentiality;
  • classify and interpret the results, correctly identifying each group of responses.

What are the tips for doing efficient research?

Now that you know why and how to conduct research on remote education, here are some tips to gain efficiency in this action.

Determine the best way to serve the search

Make sure that the channel through which the survey will be answered is easily accessible to respondents. A more sophisticated solution is to adapt the study platform, creating a research hotsite, or using an application for that. However, if saving is the best alternative, forms from Google, Typeform or SurveyMonkey are free and can be easily completed even by mobile phone.

Ask simplified questions

Do not make complicated texts to avoid that the interviewee is confused. Just below each question, create the buttons with the satisfaction scale very clearly. Also allow comments to be made to justify the response or give some feedback.

Order the questions logically

Do you remember the proposed themes? Well, organize them in a logical way to facilitate the interviewees’ reasoning. In addition, this order makes it easier for them to understand what broad or specific issues of a course or age group are.

Anyone who still thinks that technology drives people away is no doubt mistaken. By breaking down geographical barriers, we have never been more connected to each other. Therefore, it is possible to know in detail the movements of our public, what they think and how they would like to receive our services.

With regard to education, research on remote education contributes positively to the provision of higher quality education, as well as offering numerous inputs for a process of continuous improvement in the school.

Since we’re talking about technology at school, click here and download our e-book on Humanized Technology.

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